Shopping process & instructions

We sell both in-stock and pre-order items and do not accept urgent orders.

  • In-stock items: Shipped within 1–3 business days after payment is completed.
  • Pre-order items: Estimated delivery within 4–14 business days after payment is completed.
  • International orders: Estimated delivery within 10–24 business days after payment is completed.

Business days exclude weekends and public holidays. Delivery may be delayed due to natural disasters, customs inspections, or other force majeure events. Thank you for your understanding.

Updated: October 6, 2026

Payment Methods

We accept credit cards, ATM transfers, and PayPal, as displayed on the checkout page. Product prices, shipping fees, and discounts will be shown for confirmation before payment; for ATM transfers, please complete payment according to the notification details and deadline provided.

Shipping and Delivery

In-stock items are shipped within 1–3 business days after payment is confirmed, with a notification and available tracking information provided once shipped. In the event of delays or unavailability, you will be notified via email or online customer service. If an item cannot be supplied, a full refund will be issued within 7 business days of confirmation; we will not convert your payment to store credit without your consent.

Domestic Delivery (Taiwan)

Convenience store pickup is NT$65, and home delivery starts at NT$100; free shipping is available on orders over NT$2,000 after discounts. Delivery is subject to holidays, regional factors, and courier operations. Standard shipping rates and free shipping offers do not apply to offshore islands or large items; please contact customer service for quotes and delivery timelines before placing your order. Convenience store pickup deadlines are subject to courier notifications; please contact customer service for changes to delivery information or missed pickups.

International Delivery

International shipping starts at NT$200, calculated based on destination and package specifications; free shipping is available on orders over NT$6,000 after discounts for all eligible countries. Delivery is subject to local delivery and customs processing. Free shipping does not include destination duties, import taxes, or other fees. Please verify eligible regions, costs, and conditions with customer service before ordering.

For returns and exchanges, please refer to our Returns and Refunds Policy.

Merchant and Customer Service Information

MISSU21 Evolution Studio is operated by Jun Lin International Co., Ltd. Unified Business No.: 60697858.

Email: missu21.co@gmail.com; LINE: @034euhus.

Customer service is available daily from 13:00 to 20:00, closed on national holidays. General inquiries will be responded to within 24 hours; inquiries received during national holidays will be answered within 24 hours after service resumes. Business days are Monday through Friday, excluding national holidays; any days not specified as business days are calendar days. Please contact customer service for return instructions before returning any items; do not send returns directly to the business address.