Shipping policy

We sell both in-stock and pre-order items and do not accept urgent orders.

  • In-stock items: Shipped within 1–3 business days after payment is completed.
  • Pre-order items: Estimated delivery within 4–14 business days after payment is completed.
  • International orders: Estimated delivery within 10–24 business days after payment is completed.

Business days exclude weekends and public holidays. Delivery may be delayed due to natural disasters, customs inspections, or other force majeure events. Thank you for your understanding.

Last updated: October 6, 2026

Thank you for shopping with MISSU21 Evolution Studio. This policy explains how we ship your order, what it costs, and what to expect after you buy.

If you have any questions, contact us at missu21.co@gmail.com.

Order Processing

Orders are processed on business days (Monday–Friday, excluding holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day. You'll receive a confirmation email with tracking, if the shipping method supports it, as soon as your order ships.

Shipping Methods & Delivery Times

Available shipping methods and delivery estimates are shown at checkout. Delivery estimates are subject to carrier delays, weather, and other events outside our control.

Shipping costs

Any applicable costs are shown before you complete your purchase.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Australia, China, Germany, Hong Kong SAR, Indonesia, Japan, Macao SAR, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, United Kingdom, United States, and Vietnam.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us at missu21.co@gmail.com and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at missu21.co@gmail.com.